A frantic call in the middle of the night is always met on the other end of the line by an experienced member of their service staff who expertly diagnoses my issue, and starts the process of solving our problem.
No matter the age, or oddball part, the parts department makes sure I’ll have what I need the next morning. My printing crew hardly misses a beat and we don’t miss the deadline. That makes for happy customers and makes me appreciate M&R more and more every year. We rest easy knowing people like Dan Goldberg and the rest of the service and parts departments are working hard for us behind the scenes every day.
The Sprint 3000 is superb and we are really, really happy with it. We've got the recipes dialed in for our inks now and it's running great. We have noticed improvements in the finish on our plastisols, too. They seem to be coming through much softer. Assuming it's because we are much more efficiently curing than with the electric curers!
The Diamondback R Series is our first auto press, and it is the best thing we have ever done here at Showdown Merch. Matched up with the Mini Sprint 2000 and the Red Chili's, we are able to triple our workload easily. This press is the easiest press to set up and do a large order with, and take down is a breeze.
Amazing service on such a great product.
Any shops out there can feel free to give us a call at (403) 887-3388 if you need any other reviews on this product.
We have been using our new I-Image STE for about 2 weeks now and it works great. Installation and training was a breeze, could not have been easier. It is the biggest time saver we have ever added to our process. We are printing and exposing screens in less than 90 seconds. Not only does it eliminate film cost completely, it produces screens faster and reduces setup time at the press. On top of that we are holding greater detail than ever before.
Once again M&R proves why they are the leader when it comes to printing equipment. Great job guys!
i-Image ST has improved our screen quality, increased screen-generation speed, and reduced cost. Screen production is way up because we’ve cut exposure times by 75%. And i-Image has virtually eliminated post-processing screen touch-ups. We could never produce screens of this quality—or at this speed—the conventional way. Our CTS screens are unmatched.
Multi-screen jobs come out perfectly registered, and since i-Image ST pre-registers screens for Tri-Loc, our entire prepress process, from screen prep to registration, has been cut dramatically.
Our i-Image ST will probably end up being one of the fastest returns on investment we’ve ever had.