United States Tax-Exempt Customers

If tax has been charged on any portion of your order and you need to take advantage of your tax exempt status, please follow these steps:

  • First, place your order through our Web Site - store.mrprint.com
  • After you''ve received your shipment confirmation, please submit the necessary information by fax in order to receive a refund of any sales tax.
  • Our fax number is 630-858-6199

Please include the following:

  • Your Web order number (starts with W in this format WXXXXXXXXXX)
  • e-mail address
  • Acceptable proof of your exempt status:
    • A state resale certificate
    • Exemption certificate
    • Any other acceptable proof of your exempt status for the state where the items will be shipped
    • Seller''s Permit is not acceptable proof of exempt status
  • For U.S. Government purchases please obtain a copy of one of the following:
    • Federal tax ID certificate
    • Certificate of exempt status
    • Government Voucher
  • e-mail address
  • Mark your fax "Attn: store.mrprint.com Tax Exempt"

You need to submit this information to us only once - all subsequent orders will benefit your tax-exempt status. We will contact you if any exception is found within your Tax-Exempt Application.

Viewing Tax Assessed on an Order

To identify whether your order has been taxed, visit the relevant order summary within My Account -> My Orders. Assessed tax on pending orders is visibile within order summary section of Checkout -> Review and Place Order page.

Effect of the Internet Tax Freedom Act

Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers are generally required to collect taxes where they have a physical selling presence. The M&R Companies does have presence within your state through our developed network of service technicians.

Please note, the ITFA was primarily intended to prevent state and local governments from imposing new or discriminatory taxes on Internet transactions and on Internet access. Despite the name of the Act, ITFA does not preclude state and local governments from imposing existing sales tax collection requirements on companies selling over the Internet.

Changes to Policy

The M&R Companies may, at any time, revise these policies by updating this posting. Your continued use of this Site indicates your acceptance of all revisions and you should, therefore, periodically visit this page to review these policies for changes.